Read the tips below before emailing us.

Forward the paypal payment receipt-we can't find the order if it is not provided-DO NOT send a screen shot.

SPAM filter deletes emails that have blank subject line.

Expedited shipping

Tuning rejetting and other tips

Identify that jet

International orders

Returning jets? Read the main website page at the top of the page under "Jetsrus Inc"

EVER WONDER WHAT MOST EMAILS ARE ABOUT?

1) "I put the wrong ship to address on my order can you change it?" We won't change it to protect the cardholder from fraud.
2) "You sent the wrong jets "If the jets we sent don't match the dimensions we listed we will correct that, if we made a mistake and shipped the wrong jet we will correct that.  If you refused to measure and got the wrong jets they are yours to keep.  All over the website is posted to "measure before ordering".  We are determined to protect our customers from getting drilled out used jets.  Do what should have been done in the first place, measure the jet then order the correct jets. We don't refund or exchange on jetting products because people do bad things like drill out jets and test and tune. We cannot take used jetting parts back because we don't sell used parts. We pride ourselves on selling brand new, unmolested jets- you purchased from us to get accurate jets and that is why we won’t take jets back.  We get tired of the excuses- changed mind, sold the bike, it was stolen from yard, doesn’t run good, all jetting products are not returnable. And yes even after we post this we will continue to get people who blame us and want to return their jets because they did not measure first and they won’t read (and even after reading this we will have some that email us to return the jets).

Always measure jets BEFORE ordering. We just cannot seem to say that enough. By the way did we mention to measure before ordering? In the time it took to read this page another jet was ordered without being measured-help stamp out this epidemic. We get dozens of emails from people who did not measure first, its frustrating for us and them, please measure.

email mike@jetsrus.com Not sure what jet you need? Email us BEFORE you order. Ordered the wrong jets? Read above item 2 before emailing us?  Wall of shame: Don’t be like the guy here and blame us because you didn’t measure the jets first. Customers who are rude and think they should be able to return used or drilled out jets end up on the wall of shame ( the wall of shame is specifically for jets, we understand issues with other parts but the purchase of incorrect jets is 100% avoidable by measuring).  Avoid a headache always measure before ordering.