RETURNS AND EXCHANGES:
A) Customer pays shipping to return part.
B) No refund of the original shipping fee.
C) No returns tuning parts like jets, carburetors, electrical parts, needle jets, needles, carb rebuild kits or special order parts.
D) No returns after 30 days period.
E) Any returned parts must be new and not used, not test fitted, installed etc.
G) Return may be subject to a 20% restocking fee.
Email us for authorization to return or exchange. We do not take returns on jetting components (unless we made the mistake) click here to email Us
WHAT TO INCLUDE WITH RETURN: We need these items to find the order and refund it. A) copy of the packing slip, B) our email stating "it is ok to return", C) the parts.
Return to the following address with items listed below:
A) copy of the packing slip (so we know who you are and can find order).
B) the parts.
C) copy of email so we know what was agreed to when return arrives.
Jets R Us Inc.
Returns
P.O. Box 512
Marshfield, MO 65706-9998
Do not pack the parts in a standard letter envelope. The post office will most likely damage the package in the mail and/or the parts will fall out, no refund can be given then. Bubble wrap mailers or boxes work best.